Contact Information

Location:
Mercy Home Care
2740 First Avenue NE
Cedar Rapids, IA 52402

Phone Number:
(319) 398-6034

After hours, weekends and holidays, a nurse is on call and can be made available to you; call (319) 398-6011.

Hours:
8 a.m. to 4:30 p.m.
Monday through Friday

“Superior Performer” in Patient Satisfaction

SHPBest Mercy Medical Center has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2023 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high-quality service to their patients.

Mercy Home Care

Your Partner in Your Recovery to Improved Health & Function

Mercy Home Care offers a variety of home services for patients and families who need help to reach their greatest physical and emotional potential, while striving for the optimal independence.

Personal, caring staff, committed to giving the most comprehensive, compassionate home care possible, work with patients in their homes to provide care tailored to each patient's needs.

Whether you're managing a chronic condition or recovering from an illness, injury, surgery, or hospitalization, our expert team of nurses and therapists will help you recover and progress your independence and safety. Our experienced team of professionals works closely with your provider to establish a plan of care that addresses your specific needs and goals.

What Mercy Home Care Offers

Mercy Home Care is a resource to ease patients' and families' worries and fears about how to manage home-based care. Home Care staff listen to patients and are available to provide home care in any environment the patient calls home. The Home Care team can assist with:

Balance & Mobility

Home Care staff can help you improve your balance and ability to do more safely. By coming to you, we work on function in your specific environment. We also use a variety of balance tests and interventions to tailor your rehab specifically to you.

Recovery After Hospitalization

Whether you had surgery or were hospitalized for a medical condition, we'll help you understand your medications and your doctor’s instructions so you can fully recover and return to your level of independence.

Disease Management

Skilled nurses and therapy staff work together with your doctor/provider to provide a plan of care specific to your needs. Nursing will provide education and training to manage your disease process, monitor your health and provide medication education. Therapy will provide treatment to improve your strength, function and independence.

Cardiac Care

Our staff work closely with Dr. Lee and the Jewel & Jim Plumb Heart Center staff to provide the skilled care that you need at home, following a heart procedure. We'll help you return to independence in your home and community.

Neurological

Parkinson’s disease, strokes, brain injuries, multiple sclerosis, and other neurological conditions can be difficult patients and their families. Home health rehab and nursing provides care to help reduce falls, maximize function and promote independence.

Independent & Assisted Living

Individual and effective services help you age in place as long as possible in the place where you want to be. We work closely with your doctor and the facility staff to provide the best possible care for you.

Dementia Care

Our personalized approach allows you to remain in your own home while receiving care:

Speech therapy can help identify interventions to address memory, cognitive and communication issues.
Occupational therapy can help identify and train with activities of daily living and adaptive equipment to help improve safety and independence.
Physical therapy can help improve strength, balance, transfers, and gait to improve function and safety.
Nursing educates on disease management and medications.

Orthopedic

Home health care is very cost-effective and addresses the individual needs of each person’s home environment. Mercy's home health team brings expert rehabilitation services to you. Our staff are experts in providing care after a total joint surgery or for another orthopedic condition and partner with the orthopedic doctors/providers to provide the specific care you need.

Paying for Home Heath:

For home care to be covered by your insurance, you must:

Have a referral from a medical provider (such as a physician, nurse practitioner or physician assistant)
Have a need for skilled nursing or therapy services
Be home bound (it's difficult or taxing for you to leave your home)

Medicare Part A pays 100% of the cost for covered home health services.

Satisfaction

Home Care Quality Data Source: Medicare Home Health Agency Comparison, July-December 2013, www.medicare.gov

About Us

Personalized Care

The transition from hospital to home can be difficult. Mercy Home Care professionals assess each patient's medical condition and determine a care plan. They monitor patients, educate patients and families about disease and medications, and teach caregivers how to care for the patient at home.

Advanced Training

The quality of our nurses' professional skills and knowledge reflects the caliber of care you can expect from Mercy: the best. Our nurses have advanced training; their experience comes from work in acute hospital settings. Our patients can count on us, whether they need wound care, help with tube feeding or a higher level of treatment. Our goal is to help our patients become as independent as possible, or to train a caregiver to the level of care needed.

Service Area

We provide services to our patients living within a 50-mile radius, seven days a week. A nurse always is on call and available for weekend and holiday visits.

Types of Care

We provide short-term and long-term home care. Each patient's situation determines which team of Home Care providers visits.

Short-Term Care

Short-term care can help someone just home from the hospital who is recovering from an operation or needing wound care, for example. Our physical therapists direct the patients' exercise programs. Our occupational therapists teach patients and caregivers how to manage daily activities like eating, dressing and bathing.

Long-Term Care

Long-term care can help someone who is homebound, who has a long-term illness or condition needing skilled nursing care, or whose health-care status changes frequently. The number and frequency of home-care visits is tailored to the individual's lifestyle and need.

Other Services

Home-health aides help with bathing and personal care. Medical social workers help family members cope with difficult dynamics or complex health issues. Our dietitian can help with nutrition education if there are concerns about the patient's weight or diet.

Services

Communicates with the patient's physician about progress.
Assists in the transition from the hospital to the patient's home.
Helps frail, ill or disabled persons be self-sufficient, reducing the need for relocation to a hospital or other institution.
Provides rehabilitation services to restore and maintain movement and strength.
Helps every patient live with as much dignity and independence as his or her condition allows.
Helps patients develop living skills that foster independence and a positive attitude and self-concept.

Safety

Mercy Home Care Services offers home safety tips that help patients maintain independence. Our therapists and nurses do home-safety assessments and advise the patient and family on making the home safe and more manageable. Learning how to prevent falls is essential.

Videos

Mercy Minute: Home Care

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