Employee Health Center Video Visits
The Mercy Employee Health Center (EHC) also offers quality and convenient care through video visits. Available through the MyChart app, patients (ages 5+) can see a provider without leaving their seat.
What is needed for a video visit?
- Download the MyChart app. Available through the App Store and Google Play.
- Your MyChart username and password. Need a MyChart account? Register here.
- Front-facing camera capabilities.
When can I use a video visit ?
- Allergies
- UTIs
- Bronchitis
- Coughing
- Diarrhea
- Fever
- Migraines and headaches
- Pinkeye
- Rashes
- Seasonal Flu
- Sinus issues
- Sore throat
- Stomach aches
- Head lice
Choose a traditional clinic visit for care that requires a hands on exam, requires labs or x-rays, chronic conditions, and sprains or broken bones that require bandaging.
If you have questions about whether or not you can be seen through a video visit, please call the clinic directly. If the provider does not feel your diagnosis is appropriate for a video visit, you may be directed to a clinic for an office visit.
What is the payment process?
Co-pays will be collected through the MyChart app.
Is there a cost difference between a video visit and a clinic visit?
No, the cost for a video visit is the same as a traditional clinic visit.
Do I have to have my health insurance at Mercy to use the video visit service?
No, you just need Wellmark of Iowa insurance and no secondary coverage. Questions on if your current insurance covers video visits? Please give us a call at (319) 398-6342.
How do I schedule a video visit appointment?
Call (319) 398-6342. Note: 6342 corresponds with MEHC (Mercy Employee Health Center) on the telephone keypad.
