Confidentiality

It is essential to the success of the Employee Assistance Program (EAP) that employees trust that their confidentiality will be respected. State and federal regulations, as well as professional ethics, govern EAP/SAP guidelines regarding confidentiality. (42 CFR, Part 2 and Iowa Code, Ch. 228) 

When you identify a personal problem and decide to seek EAP services, no information about your involvement is disclosed. 

The rules of confidentiality are for the protection of all parties involved. By assuring employees about the confidential nature of the program, employers help the EAP to truly be viewed as beneficial to the employee.