For many people, writing letters or emails is easier than talking on the phone. But, if you’re short on time, phone calls can be a good first contact to express your thoughts.
- Think about your message ahead of time and keep notes handy to help you stay on track as your conversation flows; make sure your message is clear, simple and reasonable.
- Respectfully ask the official (or staff member) their view on the subject.
- Approach the topic at hand with points and suggestions that are solution-focused.
- Have personal stories and examples in mind as applicable.
- Thank them for their time and consider following up with a letter or email as appropriate.
Good (MORNING OR AFTERNOON).
My name is (FIRST NAME LAST NAME) from (CITY) and I’m calling today to voice my (THOUGHTS) about (SUBJECT.)
As a (INTRODUCTION APPROPRIATE TO YOUR CIRCUMSTANCES SUCH AS: JOB TITLE AT MERCY MEDICAL CENTER IN CEDAR RAPIDS — OR — PATIENT IN CITY), I have seen the effects of (SUBJECT) firsthand.
I would like to know how (ELECTED OFFICIAL) stands on the issue.
Thank you for that insight. (AS APPROPRIATE, ENGAGE IN BRIEF, SOLUTION-FOCUSED CONVERSATION BY SHARING EXPERIENCES. INFORMATION FROM THE “ISSUES” SECTION MAY ALSO BE HELPFUL.)
(IF YOU FEEL IT’S FITTING, CONCLUDE BY OFFERING MORE INFORMATION IN WRITING) I’d like to offer more information in writing to help (ELECTED OFFICIAL) understand the impact of (SUBJECT.) I will send it soon.
Thank you again for your time today.