That's The Mercy Touch®.
Since 1900, the Sisters of Mercy — guided by their vow "to care for the poor and for the sick" — established Mercy Hospital and laid the foundation for The Mercy Touch®. Although the faces and technologies have changed throughout the years, our vision and mission still reflect our commitment to continuing the Sisters' work today and for years in the future.
Vision
Working together to provide exceptional healthcare with The Mercy Touch.
Mission
To care for the sick and enhance the health of the communities we serve, guided by the spirit of the Sisters of Mercy.
Our Values (ICARE)
The ICARE values define how we perform work and conduct ourselves with each other and our patients. It's how we define and meet the standards of The Mercy Touch. The Mercy Touch embodies the values of:
- Integrity
We adhere to a code of ethics that emphasizes honesty, sincerity and being open through both our words and actions at all times. We strive to always do the right thing for our patients, families and co-workers.
- Compassion
We believe everyone at Mercy is a caregiver. We treat all patients and families with the utmost respect and compassion. We deliver our care and services with kindness and empathy to help alleviate suffering.
- Accountability
We accept responsibility for our actions and performance.
- Respect
We honor and value the individuality, spirituality and diversity of our patients, families and co-workers by treating them as we – and they – would want to be treated.
- Excellence
We are committed to being patient-centered and providing responsive and personalized care to ensure the best possible outcomes in a safe and holistic environment. We provide superior service and quality by going the extra mile for our patients, their families and our co-workers.
Words and pictures can only suggest our advanced technologies, our dedicated staff and our compassionate philosophy. To be truly understood, The Mercy Touch must be experienced.
Since 1900, thousands of Mercy patients have received personalized health services and outstanding medical care. Today, almost 3,000 employees carry on the Mercy tradition - offering you and your family the highest quality professional care enhanced by The Mercy Touch.
MedQuarter
The MedQuarter is a revitalization partnership committed to promoting a dynamic urban medical community to improve quality of life, and advocate for new businesses and jobs in a defined medical district. Mercy is proud to support the city’s revitalization efforts while continuing to build on our community history of exceptional care.
Learn more on their website or download a brochure.
